About Onfon Media
From a team of 5 to 250+ experts, we've been at the forefront of East Africa's digital transformation, delivering innovative SaaS solutions that empower businesses to thrive in the digital age.
We specialize in impactful digital services
Onfon Media specializes in enterprise SMS solutions, custom systems development, and end-to-end IT consultancy. Trusted by corporates, mobile subscribers and content providers, we deliver secure and reliable Value-Added Services (VAS) across Kenya, Uganda, Tanzania, Nigeria, South Africa, Ethiopia and Mozambique.We build innovative, mobile-first experiences that keep millions connected every day.
From enterprise SaaS platforms and mobile banking rails to omni-channel customer engagement, our experts design and deliver scalable solutions that grow with your ambition.
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Customer reviews
100% Support rating
Why Us
Innovative
Driven by a relentless pursuit of innovation, we build cutting-edge solutions that meet modern customer needs.
Impact
We strive to make a meaningful difference for our customers and communities with every deployment.
Influence
We enhance customer experiences by delivering dependable services that transform communication and engagement.
Vision
To become the leading Pan African VAS Company.
Mission
To harness the power of technology and innovation to create effective information and entertainment solutions.
Our Purpose
To add value to people’s lives using the mobile phone through corporate solutions and consumer services.
Core Values
The principles powering every engagement
These are more than words—they define how we work with clients, partners, and communities.
Innovation
We constantly explore, test, and launch new possibilities.
Employee satisfaction
Thriving people build transformative products and services.
Customer satisfaction
We measure success by the outcomes and trust we deliver.
Our Journey
Established in 2007, Onfon Media Limited is a leading ICT and digital solutions provider with a strong presence across East and Southern Africa. The company was founded with the vision of enabling enterprises and institutions to operate more efficiently through secure, scalable technology. From an initial team of five, Onfon Media has grown into an organization of over 250 professionals delivering solutions to clients across multiple African markets. The company has successfully evolved from its origins as a Premium Rate and Content Service Provider (PRSP/CSP) into a provider of enterprise-grade, cloud-based SaaS platforms tailored to the operational realities of emerging markets.
Onfon Media serves a diverse client base across key sectors including telecommunications, financial services, healthcare, government, retail, and education. Its solutions support mission-critical use cases such as customer engagement, payments enablement, service automation, and large-scale communications. The company operates under a strong governance and compliance framework. Onfon Media is ISO 27001 and ISO 20000-1 certified, compliant with the ICT Authority of Kenya (ICTA) standards, and licensed by the Communications Authority of Kenya (CAK). This regulatory and certification posture underpins the company’s ability to deliver secure, reliable, and compliant systems at scale.
With a proven track record, deep regional expertise, and a commitment to continuous innovation, Onfon Media is well positioned for sustainable growth and long-term value creation for partners and investors.
Living our values every day
These principles guide our teams, products, and partnerships.
Forward-thinking R&D squads build the next generation of VAS, SaaS, and fintech platforms.
We invest in growth, mentorship, and wellness so our 250+ experts can do their best work.
From onboarding to 24/7 support, we deliver reliable outcomes that earn long-term trust.
Meet our leadership
We’re a dynamic group of individuals who are passionate about what we do and dedicated to delivering the best results for our clients.
Dennis Makori
Co-Founder / CEO
Andrew Mbuya
Managing Director
Emmanuel Obala
General Manager
Sarah Moga
Head of Business
Benter Akoth
Head of Finance
Margret Wanjiru
Head of Human Resource
Our Impact
+
Years of Excellence
The total number of years.
+
Countries Served
The total countries.
+
Projects Completed
The average number of projects handled.
+
Expert Team Members
The professionalism displayed to the projects.
Certifications
Audited, licensed, and compliant
Every solution ships with the governance, security, and documentation your stakeholders expect.
ISO 27001 and ISO 2000-1 certified
Internationally audited for information security management and IT service management.
ICT Authority of Kenya (ICTA) Compliant
Aligned with ICTA standards and guidelines for secure public-sector digital solutions.
CAK Licensed
Licensed by the Communications Authority for telecom and VAS operations.
