Onfon Media
Customer Relationship Management backdrop
Customer Management

CRM Platform 360° View

Manage leads, opportunities, accounts, and support tickets in a single platform with built-in SMS, WhatsApp, and email outreach. Purpose-built for sales teams across Africa.

Product Modules

What's inside Customer Relationship Management

Each module works independently—enable what you need, disable what you don't.

Lead Management

Capture, score, and nurture leads through your pipeline.

Opportunity Tracking

Visual pipeline with weighted forecasts and close predictions.

Omnichannel Outreach

In-app SMS, WhatsApp, and email campaigns from contact records.

Ticketing

Customer support tickets with SLA tracking and escalation rules.

Mobile App

Field sales app with check-in, GPS, and offline support.

Reports & Dashboards

Sales performance, pipeline velocity, and team leaderboards.

Business Impact

Why teams love Customer Relationship Management

Manage leads, opportunities, accounts, and support tickets in a single platform with built-in SMS, WhatsApp, and email outreach. Purpose-built for sales teams across Africa.

Higher Conversions

Automated follow-ups ensure no lead falls through the cracks.

Team Visibility

Managers see real-time pipeline and activity metrics.

Faster Response

SLA-driven ticketing improves customer satisfaction.

Integrated Comms

Reach customers without leaving the CRM.

Customizable

Custom fields, workflows, and approval chains.

Affordable

Per-user pricing starting from $15/month.

FAQ

Common Questions

Start using Customer Relationship Management today

14-day free trial. No credit card required.

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